GUARD · Shoulder
The desk is open.
FIG-Support Tickets, held by CommunityGuard. OpsFlow routes. Prime synthesizes. Humans still countersign billing and legal. FAM first — family without softness on abuse.
FAM intake. Trust, tickets, and the immune system of the house.
Live matters
Trust cases on the table.
New-member welcome sequence
The newest member on a bad week is the test of the house. Guard writes the sequence. TrackAndForge names the first Golden Path milestone. OpsFlow checks the handoff actually sends.
Extractive campaign veto
If it harvests the FAM, it does not ship. Guard flags. Prime refuses. ContentForge rewrites or stands down. The desk is the immune system — warm, not soft.
Weekly FAM ritual
Retention is a ritual, not a drip. Guard proposes the cadence. Path measures who actually walked it. AcademyForge teaches the why.
New
3In Progress
2Waiting on Customer
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